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FIRST STOP MEDICALS LTD - PRIVACY POLICY

Effective Date: 08/07/24

1. Introduction

  • At First Stop Medicals Ltd, we are dedicated to protecting the privacy of our website visitors, service users, and individual customers.

  • This privacy policy applies when we act as a data controller for personal data. It outlines how we process your personal data and your rights regarding your information.

  • Our website incorporates privacy controls to manage how we process your personal data. You can access these controls via [www.firststopmedicals.com].

  • In this policy, “we”, “us”, and “our” refer to First Stop Medicals Ltd. For more details about us, please refer to Section 9.
     

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2. Credit

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3. Personal Data We Collect

  • We process various categories of personal data as outlined below:

  • Contact Data: This includes your name, email address, telephone number, postal address, and social media account identifiers. You or your employer provide this data.

  • Account Data: This comprises your account identifier, name, email address, business name, account creation/modification dates, website settings, and marketing preferences. You or your employer provide most of this data, with some elements generated by our website.

  • Transaction Data: Information about transactions, including purchases of goods/services, may include your name, contact details, payment card details, and transaction specifics. You provide this data or it comes via our payment services provider.

  • Communication Data: This covers the content and metadata of communications between you and us, including data generated via website contact forms.

  • Usage Data: Information about your use of our website/services, such as IP address, geographical location, browser type/version, operating system, referral source, visit duration, page views, and navigation paths. This data is gathered via our analytics tracking system.

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4. Purposes of Processing and Legal Bases

We process personal data for the following purposes and legal bases:

  • Operations: Processing for website operation, order fulfillment, service provision, invoicing, and credit control. Legal basis: legitimate interests in business administration.

  • Publications: Processing account data to publish on our website and related services as per your instructions. Legal basis: legitimate interests in content publication.

  • Relationships and Communications: Managing relationships, providing support services, and handling complaints via contact, account, transaction, and communication data. Legal basis: legitimate interests in communication and business administration.

  • Direct Marketing: Using contact, account, and transaction data for direct marketing by email, SMS, post, fax, and telephone. Legal basis: legitimate interests in marketing our services.

  • Research and Analysis: Analyzing website/service usage and interactions to improve our offerings. Legal basis: legitimate interests in business improvement and security.

  • Record Keeping: Maintaining databases, backups, and business records. Legal basis: legitimate interests in business operation.

  • Security: Processing personal data to ensure website/service security and prevent fraud. Legal basis: legitimate interests in safeguarding our business.

  • Legal Claims: Processing personal data for legal claims defense or establishment. Legal basis: legitimate interests in legal rights protection.
     

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5. Sharing Personal Data

  • Personal data stored on our website database is hosted by our hosting service providers.

  • We may disclose personal data to comply with legal obligations, protect vital interests, or assert legal claims.
     

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6. Retention and Deletion of Personal Data

  • Personal data is retained only as long as necessary for the purposes stated:

    • Contact Data: Min. 1 day after last contact, max. 5 years.

    • Account Data: Min. 1 day after account closure, max. 5 years.

    • Transaction Data: Min. 1 day after transaction, max. 5 years.

    • Communication Data: Min. 1 day after communication, max. 5 years.

  • Retention may extend if required by legal obligations or vital interests.
     

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7. Your Rights

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8. Amendments

  • This policy may be updated by publishing a new version on our website

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9. Contact Us

  • First Stop Medicals Ltd is registered in England and Wales under registration number 15770386. Our registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

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  • This privacy policy ensures transparency and protection of your personal data in accordance with our commitment at First Stop Medicals Ltd.
     

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